PAYMENT OPTIONS & TERMS OF TRADING


Payments can be may be made via Online Banking or BACS   Please contact our accounts department for details 0131 228 5757

 Cheque ~  If paying by cheque please make payable to: Xander's  & send to 21 Leven Street, Edinburgh  EH3 9LH

We also accept a range of Credit/Debit Cards    (There Is A 4% Handling Fee On Credit/Debit Card Payments)  

This can be accessed by clicking on the Pay Pal link below, (PAY NOW)  but Please Advise Us For A  Revised Invoice before paying.

 Please include an  invoice number or reference & notify us by email when  Food@Xanders.co.uk so we can track your payment and book your order in for you


Solution Graphics

 Terms of Trading

Minimum 24 hours notice for orders to be placed is preferred, however we understand that sometimes 'last minute' functions are sometimes needed. 

Please call us, we will always try to help and depending on your location should be able to get the order to you within an hour.

Cancellation of orders within 24 hours of due delivery are payable in full.

Private functions require a prepayment in the way of deposit when the order is confirmed and full payment is required 3 days  prior to delivery. In the case  of a function being cancelled within two weeks of the event,  we may offer a credit note if, any payment has already been made.

However if a cancellation is made within 7 days prior to the event any deposit paid will be retained by Xander's

Please note that all platters are for a minimum of 5 people (unless previously agreed) or Minimum order  of £30.00

Payment 

Initial orders for corporate clients are normally paid pro forma or on delivery, subsequent orders are invoiced and 14 days credit given. If you would like to take advantage of our credit terms and don't currently have an account with us please contact us to open an account If your accounts department does not operate within this time scale, please let us know so that we may accommodate your situation. 

 Overdue accounts

 In the event that an invoice is not paid on time, we will contact you to advise late payment. If the invoice remains unpaid after two calendar months we reserve the right to pass unpaid invoices to our debt management company, the outstanding amount will incur additional charges applied by them 

 Delivery

*Delivery is free within Edinburgh City Centre, however a delivery charge may apply if the order is under £30.00. 

We always endeavour to deliver your food at the time you request, however unforeseen circumstances &  traffic conditions may impact that.  Therefore to reduce this possible impact,  we offer 1/2 hour delivery time slots, as opposed to 'exact' timing.

In the event of  any serious delays, which are brought to our intention we will contact you and keep you updated 

For Delivery Costs to areas outwith the City Centre  please contact us 0131 228 5757

EVENINGS & WEEKENDS

*A surcharge for evening (after 7.00pm  and weekend deliveries will apply.... we will inform you of this at the time of the quote 

 

If you would like a no obligation quote

or just  to get in touch to discuss some

great food ideas, use our quick &easy form

or give us a call on 0131 228 5757

 








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